Privacy Policy jili44

1. Introduction

jili44 ("we", "our platform" or "jili44") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy is an official document that explains our practices for collecting, using, disclosing and protecting your personal information when you access or use the jili44.run website, including all services, products and features we offer.

By registering an account, accessing our website or using any jili44 service, you are deemed to have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.

The jili44 platform is designed specifically for players aged 21 and above. We do not intentionally collect data from individuals below that age.

2. Information We Collect

To provide a complete, secure and responsible service, jili44 collects several categories of information from our users. This collection is carried out directly through the registration and usage process, or automatically through technologies used in our platform.

a) Account Registration Information

• Full name as shown on your MyKad or valid identification document
• Date of birth for age verification (21 years and above)
• Active email address for account communication
• Mobile phone number for two-factor verification
• Username and password (stored in encrypted form)
• Country of residence and nationality

b) Identity Verification Information (KYC)

As part of our operational obligations under international licensing, jili44 may request additional documents for identity verification purposes, including a copy of your MyKad or passport, proof of current address and information related to source of funds. This process is known as Know Your Customer (KYC) and is a standard requirement in the responsible online gambling industry.

c) Financial Transaction Information

• Deposit records including selected payment method and amount
• Withdrawal records and processing status
• E-wallet account name or bank account number (for verification purposes only)
• Cryptocurrency transaction history including digital wallet addresses

d) Game Activity Information

We track your game activity including login dates and times, games played, bets placed and wins or losses. This data is used to ensure fair play, identify risky gambling patterns and comply with our licensing requirements.

e) Automatic Technical Data

• IP address and general geolocation data
• Device type, operating system and browser version
• Cookies and session data for a better user experience
• Access logs and technical error records

3. How We Use Your Information

Information collected is used solely for legitimate purposes necessary to operate the jili44 platform. We do not use your data for purposes outside the scope of the services you have chosen.

• Processing account registration and verifying your identity
• Carrying out deposit and withdrawal transactions securely
• Providing 24/7 customer support via live chat and email
• Sending important notifications related to your account, bonuses or promotions
• Monitoring betting activity to identify signs of problem gambling
• Preventing fraud, money laundering and platform abuse
• Complying with legal requirements and international licensing regulations
• Improving products, features and the overall user experience

4. Information Sharing and Disclosure

jili44 does not sell, rent or disclose your personal information to third parties except in the following specifically stated circumstances:

Payment Service Providers

To process your financial transactions via Touch 'n Go eWallet, DuitNow, FPX Online Banking, USDT, BTC or ETH, relevant payment information is shared with the respective payment processors. These providers are bound by confidentiality agreements and comply with strict data security standards.

Legal Requirements and Authorities

We may be required to disclose your information when ordered by a court, law enforcement agency or legitimate regulatory authority in the context of investigations involving fraud, money laundering or related financial crime. In such situations, we will comply with lawful orders while ensuring your rights are protected to the extent permitted by law.

Technology Partners

The jili44 platform uses third-party services for specific functions such as game providers, server hosting and analytics tools. All these partners are subject to strict data protection agreements and receive only the minimum data required to perform their functions.

5. Cookies and Tracking Technologies

jili44 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for basic platform functions such as login verification and session security. Cannot be disabled without affecting platform functionality.
• Preference Cookies: Store your settings such as preferred language and display configuration for ease of use.
• Analytics Cookies: Help us understand how players use our platform so we can make meaningful improvements.
• Security Cookies: Detect suspicious activity and protect your account from unauthorised access attempts.

You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and experience of using the jili44 platform.

6. Data Retention Period

jili44 retains your personal information for as long as your account is active or as long as required to provide services to you. After your account is closed or becomes inactive, we will retain certain records for a period determined by legal and licensing requirements, particularly in relation to financial and transaction records.

Data that is no longer required for operational or legal purposes will be deleted or anonymised in accordance with the standard security procedures we practise.

7. Data Security

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, misuse, disclosure, alteration or destruction. These measures include:

• SSL/TLS encryption for all communication between your device and our servers
• Password storage in irreversible hashed form
• Strict access controls — only authorised personnel may access personal data
• Two-factor authentication (2FA) for player accounts
• Continuous monitoring to detect and respond to security threats
• Regular security audits by internal teams and independent security experts

While we make every effort to protect your data, no system can be guaranteed 100% secure. Should any security incident involving your personal data occur, we will notify you within a reasonable period and take appropriate remedial action.

8. Cross-Border Data Transfers

As a platform operating under an international licence, your data may be processed or stored on servers located outside Malaysia. In such situations, we ensure that data transfers are carried out with adequate protection through data transfer agreements that comply with recognised international standards.

Every third-party service provider we use is required to meet security and privacy standards equivalent to our own practices in Malaysia.